Messaging Terms & Conditions
Effective Date: April 4, 2026
These Messaging Terms and Conditions ("Messaging Terms") apply to the Keyheart SMS/text messaging program. By opting in to receive text messages from Keyheart, you agree to these terms. Please read them carefully.
1. Consent to Receive Messages
By providing your phone number and opting in through our website, forms, or by texting a keyword to our number, you expressly consent to receive recurring automated SMS/MMS messages from Keyheart. These messages may include:
- Responses to your property inquiry or cash offer request
- Follow-up communications regarding your property or transaction
- Appointment confirmations and reminders
- Promotional offers and service updates
Your consent to receive text messages is not a condition of purchasing any goods or services from Keyheart. You may opt in or opt out at any time.
2. Message Frequency
Message frequency may vary depending on the nature of your interaction with Keyheart. You may receive up to 10 messages per month, though frequency may increase during active property transactions or time-sensitive communications. Recurring messages will continue until you opt out.
3. Opt-Out Instructions
You may also opt out by:
- Replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message
- Contacting us by email at admin@keyheart.com
- Calling us at (817) 725-7757
4. Help
For assistance with our messaging program, reply HELP to any message or contact us at admin@keyheart.com or (817) 725-7757.
5. Message and Data Rates
Standard message and data rates may apply to any messages sent or received as part of the Keyheart messaging program, depending on your mobile carrier and plan. Keyheart is not responsible for any charges incurred from your carrier. Please contact your wireless provider for details about your messaging plan and applicable rates.
6. Supported Carriers
Our messaging program is supported on most major US carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, and US Cellular. Carriers are not liable for delayed or undelivered messages.
7. Privacy and Protection of Phone Numbers
We respect your privacy and are committed to protecting your personal information. Your phone number and opt-in data will be handled in accordance with our Privacy Policy. Specifically regarding our messaging program:
- We will not sell, rent, or share your phone number with third parties for their marketing purposes.
- Your phone number will only be used for the purposes described in these Messaging Terms.
- We use industry-standard security measures to protect your information.
- Opt-in data and consent records will be retained in accordance with applicable regulations.
8. Disclaimer of Liability
Keyheart, its affiliates, and any wireless carriers involved in the messaging program are not liable for any delays, failures to deliver, or errors in the content of any SMS/MMS messages. Text messaging services are provided on an "as-is" basis.
9. Changes to These Terms
We may update these Messaging Terms from time to time. When we make material changes, we will update the "Effective Date" at the top of this page. Your continued participation in our messaging program after changes are posted constitutes your acceptance of the revised terms.
10. Contact Us
If you have questions about these Messaging Terms or our SMS program, please contact us:
- Company: Keyheart
- Email: admin@keyheart.com
- Phone: (817) 725-7757
- Website: keyheart.com